Terms of Service
Terms of Service
Forensic Tracker, LLC Terms of Service Last Revised: March 2, 2024
Please read these Terms of Service carefully before using Our Service. By accessing or using the Service You agree to be bound by these Terms of Service. If You disagree with any part of these Terms of Service then You may not access the Service.
Key Terms
Account: means a unique account created for you to access our Service.
Agreement: the Software Services Agreement entered into between Client and Company upon execution of the Forensic Tracker, LLC Order Form (“Order Form”).
Client: The entity or agency who has executed the Order Form and all person(s) who access or use the Service on behalf of the agency or entity; occasionally referred to as “you” in the Agreement, Order Form, and these Terms of Service.
Company: refers to Forensic Tracker, LLC; referred to as either “the Company”, “We”, “Us” or “Our” in the corresponding Agreement and Order Form.
Effective Date: The date Client first accepts this Agreement.
Order Form: The document executed by the Company and the person authorized by Client to enter into the Agreement; specifies the payment terms and duration of the Agreement.
Service: refers to the service and features provided through the forensic-tracker.com, codistracker.com, and similar websites and web-based applications, access to which is provided by Company to Client.
SMS Messaging: refers to our sending SMS/Text messages to users including detectives, supervisors, lab personnel, and such other users as our customers shall include in the service.
Website: refers to the Company’s website(s) through which the Client is permitted access to the Service.
Access
If you are accessing or using the Service on behalf of your agency, entity, or company, you represent that you are authorized to accept these Terms of Service. By signing up, accessing, or using the Service, you agree to be bound by the Agreement, Order Form, and these Terms of Service. If, for any reason, you do not agree with any of the Agreement, Order Form, and these Terms of Service, you may not access the Service. Minors are not permitted to access the Service.
Intellectual Property
The Service and its original content, features and functionality are and will remain the exclusive property of the Company. Except as otherwise indicated, all source coding, databases, functionalities, software, graphic designs, and media of any kind (e.g., audio, video, text, photos, etc.), content, trademarks, service marks, logos, and copyrights are considered to be the Company’s intellectual and proprietary information (“intellectual property”). Such intellectual information is under the Company’s ownership and protected by local, state, national, and international laws and will be defended.
No intellectual property is permitted to be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for commercial purposes without our express prior written permission.
It is our duty to respect the intellectual property rights of others. Therefore, it is our policy to respond to any claim that infringes on any trademark, copyright, or other intellectual property protected under law. If you are an owner of any protected intellectual property that you feel is being used without your authorization, you must submit notice to us by any of the contact details mentioned herein and include a detailed description of the alleged infringement. If any request is made, and it is determined that you are not the owner of the intellectual property or do not have the authority to act on the owner’s behalf, you may be held accountable for damages which may also include costs related to attorneys’ fees for such misrepresentation.
DMCA Notice and DMCA Procedure for Copyright Infringement Claims
You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest.
- A description of the copyrighted work that You claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work.
- Identification of the URL or other specific location on the Service where the material that You claim is infringing is located.
- Your address, telephone number, and email address.
- A statement by You that You have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
- A statement by You, made under penalty of perjury, that the above information in Your notice is accurate and that You are the copyright owner or authorized to act on the copyright owner’s behalf.
You can contact our copyright agent via email at support@forensic-tracker.com. Upon receipt of a notification, the Company will take whatever action, in its sole discretion, it deems appropriate, including removal of the challenged content from the Service.
Notices
Notices to the Company may be sent to info@forensic-tracker.com.
Privacy Policy Acceptance
Your access to and use of our website and Service is conditional upon your acceptance of our privacy policy. Our privacy policy describes our rules and procedures on the collection, use, and disclosure of your personal information and details your privacy rights and how the law protects you and such data. It is recommended for all users to read to know their rights.
We maintain the right to store certain data that you have transmitted by the use of the website or our Service. You are solely responsible for the data you transmit and how it relates to any activity you have undertaken when using the website and our Service. Therefore, you agree that we have no liability to you for any loss, breach, or corruption of any data and hereby waive any right of action against us that may or may not arise from such loss, breach, or corruption.
Prohibited Activities
As a user of our Service, it is prohibited to engage in the following activities:
- Systematically retrieve data or other content from the website or services to create or compile, directly or indirectly, a collection, compilation, database, or directory without our written permission;
- Trick, defraud, or mislead other users or us, especially in any attempt to learn sensitive account information such as user passwords;
- Circumvent, disable, or otherwise interfere with security-related features of the website or services, including those that restrict the copying of content or protected marks;
- Disparage, tarnish, or otherwise harm the company, website, mobile app, or any other platforms where the Service is offered;
- Use any information obtained from the website or the Service to harass, abuse, or harm another person or group of people;
- Make improper use of our support services, specifically our customer service representatives, or make false reports of abuse or misconduct;
- Use the website or Service in a manner that is inconsistent with its intended use or against any applicable laws;
- Engage in spamming, linking, or referring to other websites for commercial or other purposes;
- Upload or transmit, or the attempt of such act, viruses, trojan horses, or other damaging or improper material, including the spamming or continuous posting of repetitive text, that has the potential to interfere, modify, impair, disrupt, alter, or interfere with another user’s experience with the website or its features, functions, operations, or maintenance;
- Attempting any unauthorized automated use of the website or Service, such as using scripts to send comments and messages, or using mining tools with the intention of gathering, injecting, or extracting data;
- Deleting copyrights, trademarks, disclaimers, or any other marks from the website or its content;
- Upload or transmit, or the attempt of such act, any material that acts as a passive or active information collection or transmission mechanism, including, without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices, also known as “spyware,” “passive collection mechanisms” or “PCMs;”
- Interfering with, disrupting, or creating an undue burden on the website, services, networks, and other connections;
- Harassing, annoying, intimidating, or threatening any of the other users, employees, agents, contractors, or any other individual affiliated with the Company;
- Disabling or attempting to disable restrictions implemented by the website that prohibits access to certain areas;
- Copying or adapting the software of the website or Service, including but not limited to Flash, PHP, HTML, JavaScript, or other code;
- Deciphering, decompiling, disassembling, or reverse engineering any of the software on the website or Service;
- Except as may be the result of a standard search engine or internet browser usage, to use, launch, develop, or distribute any automated system, including, without limitation, any crawlable spider, robot or bots, cheat utility, scraper, or offline reader that accessed the website or Service, or using or launching any unauthorized script or other software;
- Making any unauthorized use of the website or the Service, such as collecting usernames, email addresses, or personal names of users by electronic or other means to send unsolicited emails or create user accounts by automated means or under false pretenses;
- Using the website or Service as part of any effort to compete with us or otherwise using the website, services, marks, content, data, or any part thereof for any revenue-generating endeavor, commercial purpose, or personal benefit;
- Using the website or Service to advertise or offer to sell goods or other services; and
- Selling your user profile, password, access credentials, or account to access the website or Service.
Service and Website Management
To ensure the best experience for all users of our website and services, we reserve the right, in our sole discretion, to do the following:
- To monitor our website and Service for violations by users;
- To take appropriate actions against our users, including legal action, for those who may have violated the Agreement, these Terms of Service, or have attempted to defraud or cause harm to other users or the Company; and
- To otherwise manage our website and Service in such a way as to protect our rights and property and to encourage the optimal running of said website and Service.
SMS Messaging
- Forensic Tracker is a notification service that allows forensic labs to easily communicate with the agencies they work with that there is an evidence match on a case.
- You can cancel the SMS service at any time. Just text “STOP” to the short code. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at support@forensic-tracker.com.
- Carriers are not liable for delayed or undelivered messages
- As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on the number of evidence hits for cases affiliated with a given agency or user. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- If you have any questions regarding privacy, please read our privacy policy: https://forensic-tracker.com/privacy-policy
User Accounts and Obligations
You agree to be responsible for safeguarding your account information, including account data, connected emails, passwords, and any other personal information. If you are made aware of any breach or unauthorized use of the account, notify us as soon as possible. Furthermore, you agree not to disclose any password created to any 3rd party other than secured services used to assist with saving passwords on your behalf. Creation of any username must be appropriate for public viewing and not violate any trademark, copyright, or other protected names or marks.
You, as a user of the website and Service, agree to the following:
- Any information used for registration purposes, if required, must be submitted in an accurate and completed manner;
- If any information should change regarding your account, you agree to change it in a timely fashion;
- You have the legal capacity to understand, agree with, and comply with the Agreement and these Terms of Service;
- That you are not considered a minor in the jurisdiction where you reside or are accessing the website or Service;
- That you will not access the website or Service through the use of bots, scripts, or any other use than the traditional manner as is intended;
- That you will use the website and Service in an authorized and legal manner in accordance with the Agreement and these Terms of Service; and
- If any information submitted by you should be deemed false, inaccurate, out of date, or incomplete, we reserve the right to suspend or terminate your access to the website and Service.
Accelerating Investigative Response Securing Justice for Victims